Team Name: techforgeteam.comBusiness Support: support@techforgeteam.com | Contact: contact@techforgeteam.com
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Terms of Service

This agreement defines account licensing scope, monetization conduct rules (IAA and IAP), anti-fraud controls, content moderation obligations, and legal enforcement framework in 2026 global operations.

1. Account Ownership and License Scope

  • Non-ownership statement: by downloading and installing the app from App Store / Google Play, users obtain a limited, non-transferable, non-rentable, non-sublicensable software usage license. Users do not obtain legal ownership of account systems or in-app virtual property.
  • Account attribution: account systems are provided and operated by us. Users receive usage rights and must keep login information secure. Losses caused by credential leaks, unsafe third-party authorization, or user-side negligence are borne by the user.
  • Account recycling: accounts with no login and no payment activity for 180 consecutive days may be deactivated to release infrastructure resources. We provide advance notice (for example in-app notice or registered email where available) approximately 30 days before deactivation. After deactivation, account data and virtual assets may be irreversibly deleted unless retention is required by law.
  • Usage restrictions: users may not transfer, rent, lend, sell, or commercially exploit accounts; users may not use accounts for illegal acts. Violations may result in suspension, bans, virtual asset deletion, and legal action.

2. IAA Advertising and Reward Policy (Detailed Fraud Penalties)

  • Reward eligibility: users must complete rewarded-video viewing and required interaction conditions without abnormal behavior such as forced app switching, lock-screen avoidance, or script manipulation.
  • Reward delivery: reward is issued after valid completion. If delayed due to network or partner issues, users may contact support; we target verification handling within 3 business days.
  • Ad quality governance: we actively screen third-party ad feeds and provide in-app reporting for illegal or inappropriate ad content; valid reports are investigated and blocked quickly.

Advertising fraud definition includes, without limitation:

  • Using plugins, scripts, cracking tools, emulators, or automation to skip, accelerate, or fake ad views.
  • Using multi-account/multi-device operations for reward laundering, transfer, or resale.
  • Manipulating device ID, IP, region, VPN/proxy routing, or parameter spoofing to harvest rewards.
  • Exploiting ad platform vulnerabilities to trigger fake impressions or fake clicks.
  • Any behavior interfering with ad playback integrity, event counting, or settlement fairness.

Penalty ladder for ad fraud:

  • First violation: warning, reset of unused ad rewards, ad-view permission suspension for 7 days.
  • Second violation: ad-view permission suspension for 30 days, all ad rewards cleared, violation device fingerprint recorded.
  • Third or repeated violations: permanent ad-view ban, device-level restrictions, blacklist status, and reserved legal claims for losses.
  • Severe abuse (bulk fraud, malicious ecosystem disruption): permanent account and device bans, escalation to app stores for additional sanctions, and legal/financial recovery action; criminal referral if required by law.

3. IAP Payment, Refund, and Dispute Processing (Detailed Fraud Penalties)

  • Final price statement: displayed price may include item value, platform commission, VAT/sales tax, duty, or jurisdiction-specific fees. Final charge is governed by store checkout screen.
  • Payment processing: all payments are completed via official Apple/Google channels; we do not directly process bank credentials.
  • Order records: users can review paid orders in app order history where available.

Refund policy baseline and exceptions:

  • Digital goods and consumed services are generally non-refundable after use.
  • Potential eligible exceptions (with evidence): successful charge with no entitlement delivery due to our technical fault; unauthorized minor purchase without guardian approval; major app malfunction preventing purchased service use and not fixable within 7 business days.
  • Refund flow: users should submit requests via App Store / Google Play official channels or in-app support. We target initial verification within 3 business days. Final refund settlement timeline follows store policy.

IAP fraud definition includes, without limitation:

  • Malicious refunds after consumption of purchased value.
  • Payment process cracking, bypassing official channels, forged receipts, fake order data.
  • Use of stolen payment instruments or illegally obtained codes.
  • Region arbitrage abuse via VPN/proxy routing for unfair low-price purchases.
  • Bulk account registration to exploit first-time discounts, then resale and monetization.

Penalty ladder for IAP fraud:

  • First violation: warning, removal of fraud-obtained goods, IAP restriction for 15 days.
  • Second violation: IAP restriction for 90 days, virtual goods reset, device violation record, blacklist tag.
  • Third or repeated violations: permanent account and device ban; store-level reports for further action.
  • Severe abuse: permanent bans, civil compensation claims, and criminal referral where applicable.

Unauthorized transaction handling: if transactions are caused by unauthorized account access or minor misuse, users/guardians should immediately contact Apple/Google official support and notify us with relevant proof for cooperative investigation.

4. Anti-Cheat and Security Agreement

To maintain operational integrity, users must not engage in:

  • Bypassing regional controls or pricing via VPN/proxy or equivalent methods.
  • Using automated scripts, emulators, add-ons, cracked clients, bots, or injected modules.
  • Packet capture/tampering, forged protocol requests, or statistical manipulation.
  • Bulk fake-account operations to manipulate rankings, reviews, or campaign economics.
  • Account theft, virtual asset theft, credential leakage, or data abuse against others.
  • Device parameter spoofing (for example IMEI/MAC/identifier mutation) to evade sanctions.
  • Publishing crack guides or cheating tools, or encouraging violations.

Sanctions may include warning, feature restrictions, account/device bans, blacklist tagging, data removal, service termination, civil compensation claims, and criminal reporting where required.

5. Content Moderation (DSA-Compliant, Detailed)

If the app includes UGC capabilities, we apply a two-layer moderation model (automated detection + human review) with notice-and-action workflow.

  • Review mechanism: AI moderation identifies probable violations; trained reviewers perform second-level decisions for flagged or reported content.
  • Notice-and-delete process: users are informed of violations where feasible; confirmed violating content may be removed within 24 hours depending on severity and legal urgency. Appeals are accepted, with response goals around 3 business days.
  • Prohibited categories include political extremism/illegal security threats, discrimination, violence, obscenity, misinformation, fraud, and infringement of intellectual property, reputation, image rights, or privacy rights.
  • User responsibility: users are legally responsible for legality, authenticity, and rights status of submitted content.
  • DSA extra transparency: publication of moderation standards, complaint process, periodic reports, and dedicated accountable contacts for scaled UGC operations.

6. Age and Minor Protection

  • Where required by local law, users below the legal digital-consent age must obtain guardian permission before creating accounts or making purchases.
  • Guardians may request review, correction, or deletion of minor-related data where legally available.
  • Unauthorized minor transactions are processed according to store policy and applicable law with guardian evidence support.

7. Contact